I am sure that we got the message across. But what did actually happen? Measurement is critical in times of change and the best communication strategies involve measuring for effectiveness. It is [...]
I just don’t see how that’ll work ‘… truly flexible, fully integrated, adaptable IT infrastructure using an SOA approach to develop modular, easily integrated and [...]
Do staff need to offload and should you let them? Many change management projects get stuck right into telling staff what changes to make and then start filling them in on all details. This type [...]
Here are six techniques you can use to help you say things simply but persuasively, and even forcefully: Get your thinking straight. The most common source of confusing messages is muddled [...]
Don’t let the change curve become a roller coaster – Change is a complex issue. Many of us do not embrace the need for change, especially when things appear to be moving along just [...]
Like many internal communications, you may find that communicating change is a very demanding part of your role. In today’s environment, change is a fact of life. Companies, resistant to [...]
Imagine that you own an apartment building with 10 floors and that you can stay in any apartment that you want. Now pretend that is Friday night and you decide that although you are very hungry, [...]
The other night I was attending my son’s piano recital. It was truly amazing to see all the kids playing their hearts out on stage. For many of them, this was the first time that they had had [...]