Customer Service

Not for a second am I suggesting that it is the fault of the customer that customer service can be poor. But bear with us while we take you through a slightly different scenario, there are always [...]

According to Wikipedia and “Turban et al. : “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or [...]

Be professional Presenting a professional image is important from the very start of any business communication. Most people make a judgment about someone within seconds based on visual clues, [...]