Don’t let the change curve become a roller coaster – Change is a complex issue. Many of us do not embrace the need for change, especially when things appear to be moving along just [...]
You can influence another person’s reactions or choices, but your prospect has the choice of whether or not to respond to you and how to respond to you. Refusing to control yourself and [...]
Like many internal communications, you may find that communicating change is a very demanding part of your role. In today’s environment, change is a fact of life. Companies, resistant to [...]
While penning a note Mark Twain once said, “I would have made this note smaller, but I didn’t have enough time.” Notice the humor? He knew that to convey a message with fewer [...]
You persuade by mastering the art and the skill of effective communication. Your ability to communicate effectively regardless of the message will help you to exceed your sales goals time and [...]
Knowing how to effectively communicate is essential for any person to become successful in sales. The purpose of communication is to get your message across to your prospects in the best way [...]
What you say and how you say it: Two of the most important skills to have. But are they really skills? Yes they are, because one of the last things you want to do, especially in a business [...]
Communication is the basis of all relationship. Be it personal or professional, you cannot do without healthy and effective communication. When it comes to business, communication becomes even [...]
The first step in creating an outstanding relationship with your customers is to simply listen to them. That may seem like a simple thing to do, but so often we get so caught up in sharing what [...]
Once you listen to your customers’ needs, you have to let them know that you can help them. It is important to make them realize that you understand their problem by letting them know that [...]