I am sure that we got the message across. But what did actually happen? Measurement is critical in times of change and the best communication strategies involve measuring for effectiveness. It is [...]
I don’t have time to see everyone. Don’t ignore the people side of change. Change management is usually studied from a technical viewpoint. For example, how can the changes be [...]
I just don’t see how that’ll work ‘… truly flexible, fully integrated, adaptable IT infrastructure using an SOA approach to develop modular, easily integrated and [...]
I found out my job was under threat by email! As communications experts, you know how important it is to select the right communication channel. It is too easy to get so caught up in a busy [...]
Nobody told me… Human beings often screen out what they don’t want to hear, or what they are not ready to hear. No matter how vociferous you have been, you will always find someone [...]