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So what’s this got to do with me? People are really good at hearing what they want to hear and screening out messages that they either don’t want to hear, or are not ready to hear. [...]

Everyone believes it so it must be true… Public Speaking is horrifying! Right?! Well, whether or not you believe this to be true, it makes good sense to set yourself up for success. So here [...]

I’ll just keep my head down and get on with my job? Management should not ignore the people side of change management. According to a Harvard Business Review study, 70 percent of change [...]

Do staff need to offload and should you let them? 
Many change management projects get stuck right into telling staff what changes to make and then start filling them in on all details. This type [...]

Why are we changing? Even when you have the trust of your employees, they won’t get alongside and make changes unless you provide a compelling and logical reason to change. Your strategy [...]

Here are six techniques you can use to help you say things simply but persuasively, and even forcefully: Get your thinking straight. The most common source of confusing messages is muddled [...]

Why should I bother using humor in my public speaking? Can’t I just deliver my information and sit down? You sure can and that’s what most people do. The problem is that most people [...]

Don’t let the change curve become a roller coaster – Change is a complex issue. Many of us do not embrace the need for change, especially when things appear to be moving along just [...]